SSA Mexico operates in the most important Mexican ports offering diversified services in the port industry, whether operating container terminals, cruise terminals, automobile terminals and general cargo.


SSA Mexico is a subsidiary of Carrix, one of the largest privately-owned port operators in the world, with operations in:


- USA

- New Zealand

- South Africa

- Panama

- Mexico

- Vietnam

- Chile

- Canada

- Colombia

- Puerto Rico

- Haiti

USA - Atlántico

- Blount Island Terminal (Jacksonville, FL) - Colonel's Island Terminal (Brunswick, GA) - Columbus Street Terminal (Charleston, SC) - Garden City Terminal (Savannah, GA) - Mayors Point Terminal (Brunswick, GA) - Morehead City, NC - Navy Base Terminal – Veterans Terminal (Charleston, SC) - North Charleston Terminal (Charleston, SC) - Ocean Terminal (Savannah, GA) - Talleyrand Marine Terminal (Jacksonville, FL) - Union Pier Terminal (Charleston, SC) - Wando Welch Terminal (Charleston, SC) - Wilmington, NC

USA - Golfo

- Columbus, MS (LSI) - Houston, TX - Little Rock, AR - Mobile, AL - Panama City, FL - Pascagoula, MS - Port Arthur, TX - Port Bienville, MS - Port of Gulfport (Gulfport, MS) - Port of New Orleans (New Orleans, LA)

USA - Pacífico Noroeste

- Aberdeen, WA - Astoria, OR - Bellingham, WA - Bell St. Terminal & Terminal 30 (Seattle, WA) - Coos Bay, OR - Longview, WA - Terminal 18 (Seattle, WA) - Terminal 25 (Seattle, WA) - Pacific Terminal (Everett, WA) - Portland, OR - Port of Kalama (Kalama, WA) - Port of Olympia (Olympia, WA) - Port of Port Angeles (Port Angeles, WA) - Port of Tacoma (Tacoma, WA) - Vancouver, WA

USA - Pacífico Suroeste

- Eureka Fairhaven Terminal (Fairhaven, CA) - Howard Terminal (Oakland, CA) - Oakland International Container Terminal (Oakland, CA) - Outer Harbor 54/55 (San Pedro, CA) - Pacific Container Terminal (PCT) (Long Beach, CA) - Pier F. Berth 206 (Long Beach, CA) - Port Hueneme, CA - Port of Benicia (Benicia, CA) - Redwood City, CA - Richmond Terminal 3 (Richmond, CA) - San Diego, CA - San Diego Cruise Terminal (San Diego, CA) - Stockton/Sacramento, CA - Terminal A (Long Beach, CA) - Terminal C60 (Long Beach, CA)

PORTS

Acapulco
Cozumel
Lazaro Cardenas
Manzanillo
Progreso
Veracruz
Tuxpan
Acapulco

SSA Mexico

Port of Acapulco.

Acapulco is well known for its beautiful beaches and nightlife.

With two specialized terminals, SSA Mexico focuses its activities on cruises and automobiles.

In addition, SSA offers nautical services to general public as well as a yacht and small vessel storage facility (Dry Storage), a dock for yachts with 35 positions and basic dockside services, a fuel station and a dockside crane.

Cruise Terminal

Infrastructure

The port of Acapulco has:

-   2 docking positions of 206 and 198 meters long for vessels with maximum draft of 8.8 and 8.2 meters respectively.
-   One berthing dolphin.
-   4 docking buoys.
-   Two storage facilities, the first one, a 3,703 square meters multi-use facility, also used for boarding and disembarking of passengers and luggage; the second one, a 2,285 square meters storage facility for dry general shipments.

Passenger Services

The cruise terminal has:

-   Sale of handcrafts and jewelry within the facilities
-   24 hrs surveillance.
-   Authorized land transportation services.
-   Tour operators.
  

Cruise lines

-  Cruise and Maritime Voyages
-  Norwegian Cruise Line
-  Oceanía Cruises
-  Regent Seven Seas

Automobile Terminal

Infrastructure

The Port of Acapulco has:

-   A specialized automobile terminal with a static capacity for 2,000 units.
-   Adjacent parking for 500 units which is connected to the main terminal.
-   All facilities are paved, fenced and equipped with CCTV surveillance service.

Equipment

SSA Mexico has the following equipment to perform the operations:

-   Specialized software.
-   Car wash.

Customers

-  CSAV
-  Chrysler
-  Freightliner
-  General Motors
-  International
-  K Line America, Inc.
-  Nissan
-  NYK Line
-  Volkswagen

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CONTACT

Costera Miguel Alemán S/N Malecón Fiscal, Centro

Acapulco, Gro. C.P. 39300

Tel. (52-744) 482-5495; 483-5600

Fax (52-744) 483-1648

Cozumel

SSA Mexico

The Port of Cozumel

Cozumel is one of the largest islands in Mexico with 48 km of length and 15 km of width. Its privileged position and incomparable beauty have made it one of the main cruise destinations worldwide.

Through tender's service, Cozumel connects with places such as Xcaret, Cancun and Playa del Carmen. In addition, there are ferry services that connect it to the port of Calica.

Cruise Terminal

Infrastructure

The International Cruise Terminal has a total area of
25,388 m².

-  More than 1,000 meters of dock.

-  A small berth for on site water
tours for passengers arriving to our terminal.

-  The shopping mall has an area of 6,637 m².

-  24 Hour line handlers and security.

Passenger Services

Among the several services available in SSA
Mexico's terminal you will find:

-   Entirely renovated facilities, inspired by the Mayan culture.
-   Great variety of restaurants and coffee shops.
-   More than 110 commercial venues.
-   Duty-free stores.
-   Bus and taxi service.
-   Car rental.
-   Tour operators.
-   State-of-the-art security system.
-   "Universal Access" program to guarantee the enjoyment of visitors with disabilities.

Cruise lines

-  Celebrity Cruises
-  Disney Cruises
-  MSC Cruises
-  Royal Caribbean

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CONTACT

Terminal de Cruceros

Carretera a Chankanaab km 4.5, Costera Sur

Cozumel, Q.Roo C.P. 77600

Tel. (52-987) 872-1700; 872-1722; 872-5818

Fax (52-987) 872-1744

Lazaro Cardenas

SSA Mexico

Port of Lazaro Cardenas.

The most important Port in the Mexican Pacific for finished vehicles.

Infrastructure and highly qualified personnel are capable of offering the highest quality and efficiency.

Infrastructure

-   Total extension of 46.5 hectares.
-   Static capacity of 15,000 units and dynamic capacity of 540,000 annual.
-   Berth of 600 meters long with two docking positions and 14 meters depth.
-   Dock designed with specialized platforms for RoRo vessels.
-   Turning basin and navigation channel with 16.5 meters depth.
-   6 railroad spurs connected to the port rail system.
-   Electric substation, fire protection system, CCTV 24/7, among others.

Services

-   RoRo and PCC vessel loading and unloading.
-   Delivery and receiving to haulaway trucks and specialized railcars.
-   VPC for added value services such as: car wash, REPUVE and sticker placement, accessorizing, sound system placement, among others.
-   Specialized area for repairs and painting.
-   Ramps for undercoating services.

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CONTACT

Av. Rector Hidalgo No. 120, Int. 4

C.P 60950

Tel. (753) 537-67-53

Lázaro Cárdenas, Michoacán

Manzanillo

SSA Mexico

Port of Manzanillo

SSA Mexico operates the leading Specialized Container Terminal in the Port of Manzanillo.

Manzanillo is strategically located, and has direct access to the Colima-Guadalajara-Mexico City highway.

Container Terminal

Infrastructure



-   Dock with a total length of 1,350 meters
-   16 meters of draft
-   32 hectares for container storage
-   Yard’s Static capacity: 33,000 TEU’s
-   3 railway tracks of 500 meters each
-   Six-lane entrance and exit checkpoints
-   Inspection zone with daily capacity for 365 outdoor inspections (100 in roofed area).
-   Warehouse of 5,500 square meters for LCL
-   1,064 power plugs for refrigerated cargo
-   2 off docks:
6-hectare bonded area for full containers, with capacity for 5,500 TEUs.
9.5-hectare off dock for empty containers with capacity for 15,000 TEUs

Equipment



-   Cranes:
   •  4 Post-Panamax
   •  12 Super Post-Panamax
   • 
-   RTG’s: 44
-   RMG’s: 4
-   11 Top loader / 14 Side loader
-   Chassis: 134
-   Bomb carts: 146

Customers

-  APL
-  CMA CGM
-  COSCO
-  EVERGREEN
-  HAMBURG SUD
-  HAPAG LLOYD
-  HYUNDAI
-  MAERSK
-  MSC
-  ONE
-  PIL
-  OOCL

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CONTACT

Boulevard Miguel de la Madrid Hurtado #855

Fracc. Playa Azul

C.P. 28218

Manzanillo, Colima

Tel. (52-314) 331-1000

Progreso

SSA Mexico

Port of Progreso

The port of Progreso is the main entrance to the largest archeological site in Mexico, Chichén-Itzá. Progreso is also the main access to the Yucatan Peninsula and has direct access to Merida, the state capital.

SSA Mexico operates the only Cruise Terminal in the Port of Progreso.

Progreso is located 6.5 kms from the coast, the access to the port is through the navigation channel which has a length of 7 kms and a draft of 12 mts.

Cruise Terminal

Infrastructure

SSA Mexico Cruise Terminal has:

-   An area of 56,000 m².
-   A berth with 2 docking positions for
cruise ships.
-   One berthing dolphin for a total length of 330 m. 160 m. of berth and a draft of 9.5 m.
-   A 54.75 m. ferry dock with a berthing dolphin for a total length of 110 m. and a draft of 6.5 m.
-   A yard of 4,580 m².
-   Line handlers services.

Passenger Services

Among the several services available in SSA Mexico’s terminal you will find:

-   Duty-free
-   Customs and immigration facilities
-   Parking
-   Buses
-   Taxi services
-   Tour operators
-   Security
  
  

Cruise lines

-  Carnival
-  Celebrity Cruises
-  Costa Cruises
-  Holland America Line
-  Royal Caribbean
-  Royal Olympic Cruises
-  Scotia Prince
-  Regent Seven Seas Cruises

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CONTACT

Terminal de Cruceros

Calle 32, Entrada Muelle Fiscal

Progreso, Yuc. C.P. 97320

Tel. (52-969) 934-7023; 934-7024

Fax (52-969) 934-7021

Veracruz

SSA Mexico

Port of Veracruz

The port of Veracruz is leading port for automobiles in Mexico.

SSA Mexico also provides services for general cargo, steel products, bulk, forest products, project cargo, among others.

Automobile Terminal

-   Reception/delivery of units to haulaway truck or rail.
-   Storage facilities.
-   Additional services such as car wash, by means of a specialized archway system, body shop, (minor repair/paint workshop) inspection, sticker and hologram placement, accessorizing, information services, battery replacement/charging, fuel supply, among others.
-   9.5-hectare outdoor yard with capacity for 4,600 units.
-   CCTV and 24/7 security
-   REPUVE.

Our customers:

Automobile and Truck Manufactures:

-  VW Mexico
-  Nissan
-  Mercedes/Smart
-  Suzuki
-  Land Rover / Jaguar
-  Renault
-  Audi
-  Peugeot
-  Mantruck
-  Freightliner
-  International


PCC & RO-RO Carriers:

-  VW Logistics
-  Wallenius (WWL)
-  K-Line
-  NYK
-  MOL
-  Hoegh
-  Clipper
-  Griegstar Shipping
-  Panocean

General Cargo Operation

-   Multi-purpose cargo handling, specialized on steel coils used for the automotive industry
-   Steel plates, Pipes, Steel beams, Sheet piles, Steel wire, Project Cargo, Aluminum
-   1,082 square meters indoor storage facility with capacity for 4,500 steel coils.

Breakbulk Cargo Costumers:

-  Lagermex / Thyssen
-  Nicometal
-  Posco
-  La Costeña
-  Crown Envases
-  Gonvauto
-  Gestamp
-  Aceros y Overollings
-  Salzgitter

Breakbulk Cargo Lines:

-  Hyundai
-  Panocean
-  Clipper
-  Spliethoff
-  Rickmers Line
-  BBC
-  Griegstar Shipping
-  Oldendorf
-  Sinoriches Enterprises

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CONTACT

Emparan No. 200 1er. Piso, Col. Centro

Veracruz, Ver. C.P. 91700

Tel. (229) 923-38-00

Fax. (229) 989-47-19

Tuxpan

SSA Mexico

Port of Tuxpan

At only 293 km, Tuxpan is the closest port to México City, which means great savings in time and logistic costs.

The port of Tuxpan, Veracruz is located un the central region of the Gulf of Mexico, which allows excellent connectivity through Arco Norte into the Bajío area of the country.

Visit www.tpt.mx

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CONTACT

Carr. La Barra Sur km 7+800

Tuxpan, Veracruz

Tel (783) 1023900

NEWS

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FAQ

1.- How to consult the Maneuver Rates Document?

MANEUVER RATES DOCUEMENT is available on our public website www.ssamexico.com, selecting options Ports -> Manzanillo -> Rates

  • 

In the document you will also see the rates application rules.

  •  Consider costs plus taxes.
  •  Direct link: https://www.ssamexico.com/files/tarifas_zlo.pdf

2.- Additional available information in SSA Mexico website:

  •  Container status: https://www.ssamexico.com/buscarContenedor.aspx
  •  Vessel closures and ETAs: https://www.ssamexico.com/cierreBuques.aspx
  •  Booking consultation before containers enter to SSA Mexico facilities: https://www.ssamexico.com/buscarBooking.aspx
  •  Direct access to FORECAST for Programming (access only for registered users): https://www.ssamexico.com/forecast.aspx
  •  Terminal statements: https://www.ssamexico.com/comunicados.aspx

3. Tips to expedite import clearance:

In the following link you can find information about SSA tools to expedite import cargo clearance https://www.ssamexico.com/tmp/TIPS%20PARA%20AGILIZAR%20DESPACHO%20IV_151.PDF

4. How to contact Customer Service department?

By e-mail ssamatencion.clientes@ssamexico.com Or phone: (314) 33-1-30-40 / 33-1-10-00 extension: 5761

5. What service should be scheduled to deliver an empty container?

For the reception of empty equipment, there are two invoice codes:
  •  B67: Reception of clean empty containers. The carrier must present the cleaning certificate and appointment at gate.
  •  D09: Containers that will be received by SSA Mexico and that, in addition to the reception maneuver, require basic cleaning service.

6. How can I request a Gate inspection?

The Customs Broker must carry out the release of your import container, then invoice the Gate Inspection service on our FORECAST portal and finally generate your cargo appointment.

7. How to request a copy of an EIR of entrance/exit by trunk?

The Customs broker shall send the request form of the EIR Reprint maneuver, indicating the category of the container and detailing the data of the company to be invoiced to the following e-mail: ssam.maniobras@ssamexico.com . The rate can be found in the rules of application appendix of the manouver rates document, within the forwarding/reprinting documents section.

8. How to recover a retained EIR?

Please request the document at the following e-mail address: ssam.offdock@ssamexico.com

9. What to do if an invoice clarification or cancellation is required?

The request must be sent to the e-mail address ssam.caja@ssamexico.com, attaching corresponding invoices in PDF format, as well as annexes for clarification, along with the Format of Cancellation of Invoices, that can be found in the release portal/ information.

10. What is the cost of cancellation/re-invoicing?

The cancellation/reinvoicing cost is $790.09 pesos + VAT per tax folio when the invoice corresponds to the same month. In case the invoice corresponds to two previous months, the fee will be $1,021.33 + VAT per tax folio. Rates can be found in the invoice section of the rules of application.

11. How to search for the pre-invoice?

In the FORECAST portal menu/query, by selecting the container, data will be showed and the pending draft option. You can also search for it on our website.

12. How to activate new customers or modify my customer's data?

The record of the current fiscal period must be send to the e-mail address ssam.altaclientes@ssamexico.com Requests will be attended within 24 business hours.

13. What is the procedure to request an Extraordinary Service?

The Customs broker is responsible for requesting the Extraordinary Service to local Customs under the guidelines established, so any doubts in the process must be consulted directly with the authority. The following addresses must be added to the Customs request: ssamrecinto.fiscalizado@ssamexico.com; ssamatencion.clientes@ssamexico.com Confirmation and schedule by the Customer Service department will be received, from Monday to Friday after 18:00 hours and Saturdays after 12:00.

14. Is it possible to make modifications to Annex 29?

Yes, in almost any field except the container number and seal, as long as the container has not been entered into the Terminal and, therefore, the authority has not yet confirmed Annex 29. To modify the container number or seal, it is necessary to verify that there is no cargo appointment from the Call Center, otherwise it will be necessary to send a request to the Fiscal Precinct department to cancel the registration of the appointment, indicating "what it says" and "what it should say" to subsequently proceed to modify the data in Annex 29 and request a new appointment.

15. What process should be done to withdraw abandoned cargo?

The Customs broker must send the customs Release Letter and the Delivery Maneuver document to the following e-mail addresses: ssamrecinto.fiscalizado@ssamexico.com; ssam.maniobras@ssamexico.com

16. What is the procedure to apply for LATE?

Requests of additional time for containers withdraw (LATE) must be processed directly with the Shipping line, to contemplate cargo in the vessels´ loading plan.

17. How to withdraw a full export container from the Off dock?

The Customs broker must notify about the container withdraw to the following email address: ssamatencion.clientes@ssamexico.com. Then, send the service request for the Dock to Truck maneuver and the Access Pass issued by Call Center to the email address ssam.maniobras@ssamexico.com. Once the service is confirmed, the Customs broker must request an Appointment for the withdraw, through the APPOINTMENT SITE, under the Import category and Full status. The Carrier must present previous and new appointment at the off-dock gate for delivery of the container.

18. Transfer times from Off dock to Terminal.

Container transfer begins 72 hours prior to the vessels’ closure published on our public website.

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In Mexico City:
Tel. +52 (55) 54-82-82-00
In Acapulco:
Tel. +52 (744) 482-54-95
In Cozumel:
Tel. +52 (987) 872-17-00
In Lazaro Cardenas:
Tel. (753) 537-67-53
In Manzanillo:
Tel. +52 (314) 331-10-00
In Progreso:
Tel. +52 (969) 934-70-23
In Tuxpan
T. +52 (783) 102-39-00
In Veracruz:
Tel. +52 (229) 989-47-23